WEB APP

Moore

Moore supports non-profits like the American Red Cross and Habitat for Humanity in realizing their missions through marketing campaigns and donor relations. Their Donor Ambassador team hired Functionaire to redesign their donor tracking application.

We started by usability testing their legacy software, identifying key areas for improvement in learnability and data quality. Our redesign made it easier to search for donors, quickly scan giving histories, and log conversations. We also introduced a pattern library for the new user interface. With the updated design, Moore is now positioned to scale their team effectively.

HOW WE WORK WITH MOORE

  • 100% remote

  • weekly stand-ups with tech team

  • bi-weekly touch-bases with product manager

  • ad hoc design reviews 

  • with their product manager, donor advancement operations manager, and senior software engineer

 

CONTRIBUTIONS

Research
UX Design
UI Design

 

INDUSTRY

Donor Management

 
 

“Moore needed UX + Design help to update a legacy application experiencing a surge of growth. The team at Functionaire has completely exceeded my expectations for the project through exceptional collaboration and delivering high quality research and design work. Eliana and Barbara + team quickly established themselves as trusted resources within our org and I haven’t stopped hearing good things about them from our project stakeholders. We definitely will plan to work with them again!”

— Matthew Doyle Olson, Director of Product, Enterprise, Moore